Return and Refund Policy

Important Return Details

• Return Deadline: Items may be sent back within 30 days after delivery
• Additional Fees: We do not apply restocking charges to approved returns
• Refund Completion: Approved refunds are processed within 7 days
• Shipping Back Your Order: Return shipping costs are covered by the customer
• All return conditions are governed by our Terms of Service
• Returns can be requested for any reason, including unwanted purchases

Who Can Request a Return

Products may be returned within 30 days from the delivery date. To qualify, items should remain unused, unworn, and returned together with original packaging and attached tags where applicable. Requests submitted outside the allowed timeframe may be declined.

Submitting a Return Request

Before returning any order, please contact us first with your order number and a short explanation of the reason for the return. Shipments returned without prior confirmation may not be accepted by our team.

After reviewing your request, we will send the next steps along with return instructions. We recommend packaging items securely to reduce the risk of damage during transport. Customers are responsible for arranging and paying for return shipping.

Receiving Your Refund

After the returned package arrives and passes inspection, the refund will be issued back to the original payment method. Refunds are normally completed within 7 days, although additional processing time may depend on your payment provider or bank.

Replacing an Item

If you would prefer a different size, model, or variation, you may contact us to request an exchange. Please include your original order information together with details about the item you would like instead, and we will review the available options.

Canceling an Order

If you decide to cancel an order, please reach out as quickly as possible. Orders can only be canceled before shipment preparation begins. Once processing and dispatch activities are underway, cancellation is no longer possible and the return process must be followed after delivery.

Problems with Your Delivery

In the rare event that an item arrives damaged, faulty, or different from what was ordered, please send us photos showing the issue along with images of the packaging if available. Once reviewed, we will work on an appropriate resolution, which may include a replacement or refund depending on the situation.