Shipping Policy

Important Details:

• Order Submission Deadline: 1:00 PM EDT
• Processing Duration: 0-2 business days (Monday to Friday).
• Expected Shipping Timeframe: 6-10 business days (Monday to Friday).
• Shipping Costs: Shipping is free on all orders.

Details on Order Handling and Shipping

After your order is placed, you will get a confirmation email indicating that processing has started. Processing finishes within 0-2 business days (Monday to Friday). When your order is dispatched, we will send you an email with tracking information so you can monitor its status.

Once processing is complete, your order will be shipped out. Delivery takes 6-10 business days (Monday to Friday), depending on the destination, courier availability, and other logistical factors.

Country and Cost of Delivery

Shipping is free in the United States on every order, regardless of price.

Delays

If your order has not arrived after the maximum expected processing and shipping time, please remain patient and check your tracking. Contact us if you need help.

Track Your Order

You will receive tracking information via email once your order is handed to the delivery company.

Shipping Partners

Hubeva works with reliable delivery companies to ensure timely order delivery. Our shipping partners include UPS, FedEx, and USPS.

Canceling an Order

If you decide to cancel an order, please reach out as quickly as possible. Orders can only be canceled before shipment preparation begins. Once processing and dispatch activities are underway, cancellation is no longer possible and the return process must be followed after delivery.

Problems with Your Delivery

In the rare event that an item arrives damaged, faulty, or different from what was ordered, please send us photos showing the issue along with images of the packaging if available. Once reviewed, we will work on an appropriate resolution, which may include a replacement or refund depending on the situation.